Changelog - Portal Frontend

All notable changes to Portal Frontend will be documented in this file.

The format is based on Keep a Changelog, and this project adheres to Semantic Versioning.

[1.123.0] - 2026-10-19

Added

• configuration: group the softphone UCP settings by topic
• callcenter: add filter by extension on queues status
• configuration: add AI assist controls and harden JSON forms
• form: reload a form's state when the working account changes
• transcription: configure live transcription on the AI Transcription page
• ucp-config: support disabling missed calls widget
• transcription: explain that the usage cost is estimated from billed minutes
• transcription: show the transcription cost in the usage panel
• transcription: usage side panel on AI Transcription
• crm: select, archive, restore and delete CRM cases and leads (SUP-420)
• transcription: Auto-detect language for Google Speech-to-Text (SUP-560)
• transcription: Google Speech-to-Text tenant settings (SUP-560)
• SUP-525: Classification column in the CDRs report
• ucp: Desktop App (PWA) setting per account
• desk-center: state the reseller's ceiling on the attachment limit
• campaign: add lead expiry hours and days fields
• softphones: add Disable Recordings Visibility to the UCP switches
• genai-integrations: simulate a turn through the pipeline relay
• desk-center: the retention ceiling, beside the size limit
• genai-integrations: pipeline relay switch per account
• desk-center: show the usage beside the limit that caps it
• genai-integrations: rate the simulated turn with a speed gauge
• reports: show the PIN note in the PIN Call Log (SUP-515)
• genai-integrations: add a pipeline simulator
• genai-integrations: show OpenAI latency in its row
• genai-integrations: show each region's latency
• genai: one row per provider in GenAI integrations
• genai: Deepgram key and region fields in GenAI integrations
• genai: ElevenLabs key and region fields in GenAI integrations
• campaign: explain CRM lead sync and add leads by hand
• personas: offer GPT-4.1 for the modular pipeline
• DEV-6639: show alternate lead numbers and offer a leads CSV template
• DEV-6639: show alternate lead numbers and offer a leads CSV template
• desk-center: the reseller sets what an account's attachments may use
• export: offer the queue picker on the Missed Calls and Queues Calls exports
• reports: show the caller in the PIN Call Log (SUP-510)
• portal: yeastar phones, campaign history, ice, and recording labels
• queues: sort numbered names and filter queue columns
• desk-center: the Portal sidebar entry, behind its two gates

Changed

• transcription: load the AI Transcription page through the Form's getState
• transcription: flat provider buttons that fit their names
• ucp-settings: keep ICE timeout label on one line
• ucp-settings: move Devices switch next to DND

Fixed

• campaign: restrict robovm campaigns to progressive
• configuration: always show AI Assist UI Disable on Softphones
• transcription: reload the AI Transcription page when the working account changes
• transcription: widen the API key field and let it be hidden
• accounts: space out the filter selects
• login: do not crash when no Google client id is configured
• campaign: add leads while creating a campaign
• callcenter: show transferring agent subdisposition in reports
• select: let the wheel scroll a select menu opened inside a modal
• topbar: hide Desk Center when the working account does not have it
• field-input: align header with select labels
• recordings: label same-extension campaign legs from the lead
• recordings: label same-extension campaign legs from the lead
• recordings: stop bulk ZIP downloads from silently dropping recordings
• callcenter: the four lint errors, and the bug hiding behind one of them
• dispositions: the Desk Center selects were narrower than what goes in them

[1.122.0] - 2026-09-26

Added

• queues-availability: add the queues availability report
• reports: add an Agent Ext filter to Queue Outbound Calls
• provisioning: add Buttons profiles, transfer reporting, and recording legs
• provisioning: add Buttons profiles, transfer reporting, and recording legs
• SUP-457: open Contact Center as a user of the account (act-as)
• form: let FormSection be owned by its caller and carry header actions

Changed

• campaigns: build the Campaign Builder sections on FormSection
• queues: build every queue form section on FormSection

Fixed

• leads-status: never print "undefined" in the Agent column
• queues: drop the card inside the Strategy tooltip
• queues: lay the CRM section out in rows so the URL lines up
• fields: paint a required field red once the user empties it
• form: keep collapsed sections validating and flag the ones with errors
• campaigns: even the leads import headings and line the editor up with URL
• drag-and-drop: center the CSV field list and use the readable brand color
• fields: start FieldTextarea flush with the fields beside it
• fields: keep the info glyph from making field labels taller
• campaigns: thin the schedule rule and align the caller ID delete button
• select: inset multi-select values like single selects
• button: size ThemeButton from numeric string widths and heights
• form: render FormSection actions while the section is collapsed
• queues: keep the SLA Seconds label on one line
• form: don't let a section's first block add space under the header
• form: shrink the shared form footer from 80px to 60px
• queues: put the Next Actions switches side by side
• queues: line the form's fields up with their section titles
• fields: move the field molecules' left margin to the right
• queues: one section toggle, with its chevron centred
• select: read a bare radius flag as rounded, not as a radius

Test

• modal: re-record the DeleteResourceModal snapshots

CI

• changelog: publish the changelog to fonouc_docs on every master build

[1.121.0] - 2026-09-17

Added

• cc-quality: quality management selectors and permissions adapter
• users: show queue membership and CC agent cap
• callcenter: add named contact center user cap
• phones: add unlock timeout and expire action

Fixed

• SUP-440: keep the Calendly PAT typed into the Link Calendly modal
• modal: keep the footer out of the content on auto-height panels
• callcenter: pass the working account to contactcenter
• select: portal raw react-select menus past overflow clip
• callcenter: use DispositionCell on agent activity

[1.120.0] - 2026-09-16

Added

• users: show queue membership and CC agent cap
• callcenter: add named contact center user cap
• phones: add unlock timeout and expire action
• reports: outbound calls -> Outbound Caller ID column and filter
• callcenter: add hold wrap columns and sip log interaction_id
• ai-providers: distinguish AI Provider and AI Provider Legacy
• accounts: add a Reports modal for the chart agent name format
• DEV-6608: the reseller decides which accounts get Workforce Management
• status: add database tasks section
• cdrs: give call legs the same Call ID panel as their row
• provisioning: offer Sangoma P-series in the profile manufacturer list
• provisioning: allow Asterisk phones to set static network
• personas: add Gemini 3.1 and GPT Realtime 2.1 to the speech catalog
• provisioning: offer Asterisk A20 in the profile manufacturer list
• styles: make the control radius one knob
• field-switch: reveal a clipped label on hover
• reports: replace the native datetime input with a themed picker
• sidebar: show an icon rail when collapsed, and tighten the rows
• lint: ban hardcoded colours in class names
• ui: add the shadcn Dialog primitive
• users: show headroom against the user limit instead of a bare number
• reusable: migrate the shared reusable stylesheets to tailwind
• config-rest: migrate the remaining configuration components
• config-integrations: migrate the integrations screens to tailwind
• config-billing: migrate the billing screens to tailwind
• config-ratedecks: migrate the ratedecks screens to tailwind
• config-pins: migrate the pins screens to tailwind
• config-numbers: migrate the numbers screens to tailwind
• config-queues: migrate the queues screens to tailwind
• config-roles: migrate the roles screens to tailwind
• config-accounts: migrate the accounts screens to tailwind
• shell: migrate the smartpbx frame and the sidebar stylesheet
• misc: migrate the misc screens to tailwind
• crm: migrate the crm screens to tailwind
• reports: migrate the reports screens to tailwind
• callcenter: migrate the callcenter screens to tailwind
• users: migrate the users screens to tailwind
• provisioning: migrate the provisioning screens to tailwind
• navbar: migrate the navbar screens to tailwind
• status: migrate the status screens to tailwind
• reports: migrate the report layout to tailwind
• ui: migrate the Switch atom to tailwind
• ui: move CustomButton onto the shadcn Button
• ui: migrate FieldSelect to tailwind
• ui: migrate the page Header to tailwind
• ui: migrate FieldInput to tailwind
• ui: move the Input atom onto the shadcn Input
• ui: migrate the shared Modal chrome to tailwind
• ui: move ThemeButton onto the shadcn Button
• reports: migrate the column filter group to tailwind
• reports: migrate the datetime filter row to tailwind
• reports: bring back alternating row backgrounds
• reports: migrate the shared report table to tailwind
• login: tighten the auth shell typography, depth and form semantics
• login: give the auth shell a split brand layout
• ui: add the shadcn alert primitive
• tailwind: publish the whitelabel brand gradient to tailwind
• login: migrate the login page to tailwind and shadcn
• ui: add shadcn input, label, card and separator primitives
• ui: add shadcn button primitive
• tailwind: wire tailwind entry point and theme bridge

Changed

• accounts: stop the section labels reading as links
• ui: move the pre-migration radius onto the named scale
• ui: write the circles as rounded-full
• dispositions: render the form on the shared Form organism
• dispositions: migrate the disposition form to tailwind
• login: narrow the form card a step
• controls: turn the radius knob back to 6
• controls: turn the radius knob to 30
• styles: finish the control height at the atoms
• styles: give every form control one radius
• reports: move the records range into the filter row
• theme: replace styled-components with a plain context
• mui: drop the last four files, and the dependency
• mui: replace the checkbox, the slider and the tri-state switch
• mui: replace the tooltips and two whole files
• users: move the tally into the page header
• styles: put the icon sizes on the scale
• styles: unify the control heights passed as props
• header: bring the page title down to the scale
• reports: follow the row height down to the type scale
• styles: fold two phantom type tiers into the scale
• styles: lower the xs and sm steps to 11 and 13
• modal: extract the shared modal chrome into ModalShell
• styles: shrink the modal header to h-11
• styles: unify the control height on h-9
• styles: write the remaining spacing on the scale
• styles: move the 5px spacing rhythm onto the 4px scale
• styles: put the section padding on the spacing scale
• styles: take hardcoded colours out of class names
• modals: move the last thirteen modals onto the shadcn Dialog
• modal: build the shared Modal on Radix Dialog
• styles: drop the tw: prefix from every utility
• styles: move the global reset from createGlobalStyle to plain CSS
• login: migrate the auth screens to tailwind and the shadcn Card
• sms-carriers: migrate the API form layout to tailwind
• styles: drop the AppStyle and MainStyle wrappers
• shell: migrate inline styled-components to tailwind
• plans: migrate inline styled-components to tailwind
• users: migrate inline styled-components to tailwind
• crm: migrate inline styled-components to tailwind
• reports: migrate inline styled-components to tailwind
• personas: migrate inline styled-components to tailwind
• reusable: migrate inline styled-components to tailwind
• callcenter: migrate inline styled-components to tailwind
• configuration: migrate inline styled-components to tailwind
• deps: drop @material-ui/core by moving datetime inputs to shadcn

Fixed

• callcenter: use DispositionCell on agent activity
• callcenter: show Abandoned tooltip on Abn header
• sidebar: the two active-state labels the brand sweep missed
• theme: give the brand colour a readable variant for text
• bubbles: compact the key/value strip and fix its icon
• accounts: centre the call/user limits in their pill
• DEV-6609: warn when a persona saves to CRM with no disposition bound
• crm: load the case from the detail endpoint when Case Details opens (SUP-399)
• accounts: draw Contact Center with a filled icon like its siblings
• accounts: let the CallCenter glyph take the badge colour
• accounts: give the features pill a single readable green
• fields: put the whole field family on the shared tooltip
• crm: stop a caller style from hiding the modal and locking the page
• login: keep the brand panel readable on light whitelabel grounds
• personas: cap job at 35 characters for Kazoo caller id
• personas: cap job at 35 characters for Kazoo caller id
• select: let the menu be clicked when the select is inside a modal
• table: post tailwind migration issues and improvements
• status: show the loader when database tasks are refreshed
• SUP-396: record the edit the Custom Caller ID grid actually made
• reports: stop row menus being clipped by their cell
• reports: let the remaining wrapped reports fill the page while they load
• dispositions: let the report fill the page while it loads
• ai-assistant: lift the floating button only on form screens
• dispositions: clamp the description cell to two lines
• ai-assistant: lift the floating button clear of the form footer
• dispositions: take the subdisposition action colours from the theme
• reports: refresh Queues and Locations snapshots after header shrink classes
• flotant-box: position the panel against the viewport so cells stop clipping it
• reports: let the report column shrink so header Download stays on screen
• autoprovision: widen the Caller ID mask fields so their labels fit
• crm: fall back to the recording summary in CRM Case Details
• autoprovision: move the DND switch to the third feature row
• reports: clip flex table cells so columns do not overlap
• reports: restore typed datetime-local on filter From/To
• softphones: keep Save visible when UCP toggles wrap
• dispositions: restore the disposition form the tailwind migration overwrote
• provisioning: keep Asterisk A20 distinct from Sangoma
• callcenter: stop queues status crash on closed spy modal
• whats-new: guard notes highlights and other arrays
• reports: stop telling every empty table to change its date range
• users: close the gap between a tag's name and its dot
• react-select: keep the tag colour on its swatch, not the whole chip
• users: centre the name cell like the rest
• users: give the email column the room the checkbox was taking
• styles: give the horizontal scrollbars the thickness of the vertical ones
• topbar: anchor the account panel to its button
• styles: point the last control radii at the knob
• reports: fit the stacked cells inside their row
• styles: restate the container widths in px
• react-select: size it like every other control
• field-switch: stop the info glyph floating away from its label
• inputs: give every control atom the same border
• reports: give the filter controls the app's shared defaults
• reports: clamp the description cells to the row they sit in
• ai-providers: import the missing snackbar action
• topbar: stop the account block covering the last option
• deps: restore the cc-dashboards git pin, again
• users: stop the empty limit bar reading as a full one
• modal: do not open when the open flag is absent
• users: do not check select-all when the table is empty
• styles: fill form controls in dark only
• styles: outline form controls instead of filling them
• reports: match the quick-range control to the fields beside it
• styles: fill form controls in both themes and drop their shadow
• styles: make control borders visible enough to be a boundary
• reports: drop the table class that shrank the report wrapper
• crm: drop the pill radius the filter bar forced on its selects
• styles: stop bare buttons rendering the UA's grey face
• selects: match the shadcn Input's border, fill and focus ring
• users: let the tags filter sit in the filter row
• selects: give every select the same radius as the controls beside it
• styles: guard matchMedia in useThemeMode effect
• ui: make the select radius a real value and align it to 6px
• tailwind: correct the compat cascade band and two theme token bugs

Test

• reports: update table snapshots for the header shrink fix
• reports: update table snapshots for the cell clipping fix
• modal: cover the open flag and the panel size
• login: cover the recover, reset and account-selection screens
• campaign: wait for the fetched campaign before saving

Performance

• reports: drop the default data-row height from 80 to 60

[1.119.0] - 2026-09-05

Added

• DEV-6547: open Workforce Management as a breakout to contactcenter

[1.118.0] - 2026-09-04

Added

• accounts: gate CRM and AI portal surfaces per account
• DEV-6592: show the call rejection reason in Technical Details
• fdmcs: add Fanvil FDMCS provisioning UI
• provisioning: add Debugging syslog section on Grandstream and Yealink profiles
• provisioning: add Network section for Grandstream and Yealink phones
• provisioning: add YMCS server delete like GDMS
• themes: resolve the Connect theme from either customer key
• themes: rebrand Illation portal to Connect
• crm: contacts -> import contacts from Google
• provisioning: phones -> offer the Grandstream GRP2601P and GRP2602W for provisioning
• queues-activity: one column definition for the Queues Activity table and its CSV
• provisioning: add YMCS RPS UI and GDMS site delete
• gdms: show GDMS under IP Phones
• number-manager: add classifiers, valid patterns, and account overlay
• gdms: add GDMS profiles, phone bind, and MAC auto check
• DEV-6531: visual gate-flow builder for AI Persona gate mode
• callcenter: add queue-agent-unified TV wallboard mode
• cc-dashboards: update to ver 1.3.11
• crm: add native queue CRM mode and cases contact display
• crm: catalog disposition colors, tag note field, greeting interrupt
• tags: add description/AI instructions field to tag form
• accounts: add free trial pill to accounts list
• ai-concierge: disposition textarea for AI instructions, WhatsApp test message button
• queues: add sticky agent routing section on queue form
• crm: normalize dispositions
• ucp-config: add movable call popup admin toggle
• personas: agent name profile fields and gate flow graph fit
• personas: add voice market fields on persona form
• provisioning: bulk import phones from csv in portal
• queues: persona routing on queue form and gate outbound flow editor
• personas: add routing, extension, DID and description filters
• personas: grid layout and detail modal for global tools
• personas: vertical gate flow layout with routed edges
• personas: add gate flow graph visualization with node inspector
• callflows: add AI callflow node config and caller-id improvements
• persona: add gate_runtime mode with JSON flow editor
• crm-cases: make case detail persona a clickable badge
• crm-cases: auto-save case tags and show them as dot chips
• crm-cases: change case status by clicking the status badge
• crm: flex layout and CRM report table
• ai-concierge: live-transfer disposition tier and WhatsApp FYI scope
• personas: add voice handoff/reach/callback override fields
• personas-crm: voice routing ui, sentiment column, caller id and tool fixes
• crm,queues,personas: sentiment UI, queue perf, EWT pre-connect, outbound greeting
• crm: cases-first routing, filters, and dev proxy tooling
• integrations: add GenAI nav entries and V2 permission fallback
• portal: genai keys ui, campaigns activity permissions, crm route, ai numbers
• callflows: add http lookup module and dtmf confirmation options
• portal: AI callflow nodes, persona runtime fields, global security for supers
• config: ip phones top-level nav and /configuration/provisioning
• docker-dev: entrypoint, compose and build script updates
• ai: update mcp
• crm: cases and leads pipeline, api clients, contact tags
• leads: update
• crm-contacts: multi search, tags, columns, report load more
• crm: tag scopes, CRM catalog tags, leads contact link
• ai-agent: restructure portal navigation with dedicated AI, CRM sections and Gmail integration
• SUP-150: show Direction and Call Type in the Call Recordings report
• campaigns: list the new optional CSV columns in the leads drop zone
• SUP-261: explain in-report that Agents Activity durations do not add up
• export: offer Count By user | By call on All Calls exports
• export: offer the answered-by-another setting on All Calls exports
• gateflow: lay the gate editor out in two columns
• personas: hear a voice before choosing it
• personas: pick an ElevenLabs voice from the account's own list
• personas: offer ElevenLabs as a speech provider
• personas: remove the AI Prompt Assistant
• personas: offer Deepgram voices for text to speech
• personas: add a caller language to the persona form
• personas: tell the author an extension is taken while they type it
• softphones: add UCP click2call toggle
• campaigns: Delete All Leads action in the campaigns list
• personas: choose and see the shape of the conversation
• callcenter: show owner and call-forward for device_dial agent history
• callcenter: on-hold UI and bump cc-dashboards to v1.3.24
• reports: add a Post-Action Duration column to Campaigns Activity
• cx: add the CX Channels Summary report
• exportable: offer CX Conversations as a scheduled export
• cx: download the CX conversations report and its transcripts
• queue: add trigger-next-on-agents busy/offline toggles
• SUP-131: bulk CSV upload for Custom Caller IDs and PINs
• SUP-244: select the SharePoint recordings date directory format
• cc-reports: add upload to Zoho action to technical details
• call-journey: show module and HTTP details in pre-queue timeline
• callcenter: Avaya key counts and CSV filter pass-through
• callcenter: amd abandon labels, wait columns, gateway rules truncate
• release-notes: add what's new sidebar
• exportable: add exportable reports CRUD
• moh: add TTS create flow and list duration
• campaign: add shared AMD config and MOH audio validation
• SUP-230: explain the day-to-date tiles in the dashboard header
• DEV-6546: add "Upload call log to Zoho" to the call reports
• SUP-207: expose Follow Up Notes in the Queue Calls report
• queues: add auto_answer_ring_delay_seconds UI
• leads-status: create-date search, CSV download, 2-row filter grid
• callcenter: predictive campaign form, RONA queue settings, campaign KPIs
• exportable: filter the All Calls export by condition groups
• exportable: add All Calls report filters to the export form
• exportable: add All Calls to Contact Center reports
• DEV-6535: download call recording transcripts with recordings
• reports: load the heavy call-center reports in the background
• reports: per-call technical details modal on five reports
• exportable: let the agents activity export pick its queues
• theme: add BrainBox customer theme
• DEV-6523: add Managed Inbox Membership toggle to CX Channels account settings
• agents-activity: select more than one queue
• cc-dashboards: bump to version 1.3.13
• cc-dashboards: bump to v1.3.12 (SUP-93 Missed Calls tile)
• call-rating-reasons: add a callcenter Config page to manage reasons
• profiles: configure audio codecs on provisioning profile form
• queues: form -> post call api config -> recording url var
• sup-42: auto-logout queues toggle on Softphones (UCP) screen
• crm: show a re-authorization message when Zoho revokes the token
• reports: add CX Conversations report under Contact Center
• SUP-51: Top-Ups report page (prepaid credit top-ups)
• SUP-28: CDR Direction as In/Out badge with diagonal arrow
• SUP-28: Direction & Call Type columns in CDR report
• storage: cdrs -> add filename prefix option
• number-manager: normalize UI into a single report table
• live-calls-panel: per-field filters for active calls
• softphones: account CRM home URL and autoprovision UX
• number-manager: admin/subaccount UI, rule reorder, kazoo e164 test
• embed: support per-account embedded site config with scope indicator
• supervisor: add callback modal, configQueueNames, import transformSnapshotToQueues
• storage: cdrs & recordings -> Microsoft Sharepoint
• reports: totals charges per account -> summary

Changed

• personas-tools: polish Gmail integration modal
• personas: theme-align the gate node modal
• personas: theme-align disposition dots and gate-flow controls
• personas: polish integration tool modals
• personas: use portal palette for tool list colors
• personas: drop coloured accent border on gate nodes
• crm-cases: drop persona id from persona filter labels
• crm-cases: size tag filter select to content
• crm-cases: show tag filter as dot chips
• crm-cases: clamp intent column to 2 lines with ellipsis
• crm-cases: pad case detail content before scrollbar
• crm-cases: show lead tags as dot chips
• crm-cases: match sentiment badge to disposition in Case Details
• crm-cases: drop underline on Case Details back button
• crm-cases: rename "Case tags" label to "Tags"
• crm-cases: stack Case tags above Status in Case Details
• crm-cases: polish Lead Details modal
• crm-cases: wrap filter bars in a rounded panel
• DEV-6530: align CRM section with Portal styling and shared components
• crm: align integration package cards with the portal look
• DEV-6546: collapse the Zoho upload into a row actions menu
• exportable: read/write All Calls filters under all_calls object
• field-input: take the field colors from the theme
• SUP-28: center the CDR Direction In/Out badge in its column
• SUP-28: neutral gray for CDR Direction badge

Fixed

• bugs: post reports to the local session instead of a public token
• accounts: size the accounts row to the features cell
• accounts: widen the Features column so every button fits
• accounts: move Integrations button to the first features row
• react-select: let multi-value chips use their label width
• accounts: reject spaces in the account realm
• cx-channels: carry the Instagram OAuth round trip through the portal (SUP-368)
• queues: document the Most Idle and Talk Time ring strategies (SUP-357)
• bugs: use the write-only bugs_report_token
• provisioning: profile form -> make the content actually scroll
• deps: restore the cc-dashboards git pin
• queues: guard next-action email data and stop unmount flush
• crm: show BYPASS QUAL VIP sentinel dispositions in cases list
• personas-tools: show loader on Gmail unlink button
• personas-tools: show loader on Gmail test email button
• topbar: guard account selector without breaking child drill-down
• provisioning: correct bulk phone csv import module paths
• personas: wire up the Name filter on the personas list
• crm: clamp the Lead subject cell with an ellipsis
• theme: theme the main content background
• reports: symmetric horizontal margin on the report filters block
• crm-cases: avoid lead tag id flash + auto-save lead tags
• crm-cases: resolve persona names missing from the bulk list
• crm-cases: make "Search in" filter select auto-width
• crm-cases: align filter bar control heights to 30px
• integrations: gate GenAI and transcription UI for tenant admins
• callcenter: count in-queue callbacks as offered, not abandoned
• gateflow: let the stage prompt fill its column
• gateflow: give the stage prompt the room it needs to be edited
• crm: use theme tokens in CRM sections for dark mode
• crm: declare getState before the effect that calls it
• personas: stop saving a gate flow the agent cannot read
• campaign: load edit form when caller_id is omitted
• personas: show why a persona save was refused
• SUP-266: count Queue Agent Unified wrap-up agents per extension
• SUP-269: stop the Contact Center modal clipping the Queues toggle
• personas: size the gate flow tab buttons
• gateways: stabilize trunk route select; bump cc-dashboards to v1.3.20
• agent-skills: require a sub-skill instead of saving a bare skill
• SUP-228: default campaign retries to 4 in the Campaign Builder
• cx: show conversation dates in the selected timezone
• callcenter: monitoring snapshot API; queues agent presence sort
• campaigns: form -> import the campaign CSV leads when creating a campaign
• usage-charges: show rerate button to super admins only
• accounts: keep advanced account form buttons on screen
• callcenter: re-anchor unified duration when backend timestamp advances
• callcenter: align queue activity filter keys with table columns
• account-form: allow up to 300 concurrent calls in Edit Account limits
• exportable: default ExportableTaskForm config to avoid crash
• field-input: keep a field invalid across repeated bad keystrokes
• field-input: size the info tooltip to its hint
• field-input: keep the validation message above the field below it
• campaigns: reject schedule times that are not hh:mm
• cc: reports -> queues activity -> apply queue multi-select in the flat table
• agents-activity: let the queue filter grow with its chips
• agents-activity: drop the dead tags prop
• SUP-156: explain Disk Size vs Data Size in Call Recordings report
• SUP-75: null-safe the whole codecs payload + discriminating test
• SUP-75: guard caller_id inbound on Softphones to stop white-screen
• SUP-124: remove false "CSV stuck" alarm on Users Charges download
• sup-102: re-anchor Queue Agent Unified duration on new call
• sup-42: default auto-logout toggle to unchecked during load
• credit: send amount in credit balance API request
• reports: users charges pdf download crash and blob response
• tests: raise vitest testTimeout to survive slow CI runners

Test

• snapshots: refresh the Queues and Locations class hashes
• locations: freeze the clock in the GET_LOCATIONS_LIST reducer test
• SUP-75: use the exact Amity production codecs payload

CI

• coverage: run the coverage job on develop only
• coverage: add non-gating vitest coverage job
• portalfrontend: remove changelog push to bitbucket docs

[1.117.0] - 2026-06-16

Added

• callcenter: dedupe CSAT display by collection name
• roles,reports: UCP settings in role form; journey timeline modal in call reports
• sms-carriers: add Telnyx as a selectable SMS carrier
• call-recording: add tags and extension filters on user recording config
• usage-charges: show rerate summary in modal for dry run and live
• usage-charges: rerate UI and queue record on agent connect
• reports: apply filters to CSV file download
• roles: custom roles allow to create admin - allow to assign only custom roles
• queues: add sticky agent routing section on queue form
• portal: unified config feature to control multi-domain user vs staic url
• smartpbx: allow static monster url
• roles: add smarpbx role permission - configurable per system feat(roles): apply smartpbx role permission
• cc-reports: add sla columns to queues activity report
• cc-dashboards: bump version
• queue: add post api call subdispositions variables
• queue-form: crm -> add callee id name & number vars
• export: add usage charges to exportable reports
• ratedeck: add ratedeck debugging
• rates: fix rate upload
• users: add bulk actions

Fixed

• users: numbers search
• roles: pins reports permissions
• reports: pins reports cost
• cc-reports: center action buttons in queue activity columns
• login: oauth security issue
• storage: pass resource to google oauth url endpoint
• numbers: eliminate render loop and bug-report POST storm. Deduplicate acocunt id
• topbar: working account selector

[1.116.0] - 2026-04-29

Added

• reports: add missed calls to exportable report
• cc: leads csv download
• docker: install private bitbucket deps via SSH mount
• theme: add Nobela customer theme
• development: sdd tools update
• development: Add SDD integration
• leads: improve lead count on pagination
• leads: fix pagination
• reports: add new pins reports
• telephony: pins per user
• cc-dashboards: bump to v1.3.5
• cc: upgrade cc-dashboards to v1.3.4
• reports: users activity report - add tags filter
• users: add tags filter to CSV download
• cc-dashboards: bump to v1.3
• cc-dashboards: add counters to kpi cards
• chore: update gitignore
• crm: crm popup - on invite or on answer
• dashboards: use cc-dashboard version
• cc-dashboards: import supervisor panel from library
• embed: allow to delete embed url
• roles: add missed calls report
• recordings: add interaction id to custom filename
• status: add live calls panel

Fixed

• cc: queues list dids and extensions layout
• mfa: portral crash
• callcenter: bump cc-dashboards to v1.3.5 and stabilize fetchTags
• numbers: used by -> ai provider fast edition
• users: tags search in user add form
• users-list: omit location filter from array when disabled
• accounts: children accounts refresh when changing working account
• supervisor-panel: dark theme
• smartpbx: working account synchronization

[1.115.0] - 2026-04-06

Added

• theme: add Nexge theme with white sidebar
• call-recordings: add PII masking for call recordings report
• campaign: csat formatting
• campaign-report: fix csat styling
• unified-dashboard: fix status column
• dashboard: Queue agent unified updates
• cc-reports: campaigns report add csat
• queues: crm popup add lead ticket id
• cc-reports: queues activity add overflow and transferred columns feat(export): queues activity add queue selector
• ai-assistant: ui/ux unification
• cc-reports: add queues activity report group feature feat(export): add contact center reports
• journey: update call joureny for result to show dtmf
• cc-dashboards: split unavailable to DND and Break fix(cc-dashboards): on call counting
• cc-reports: force transfer before enter on events with the same ts
• crm-popup: allow popup to tab
• accounts-users: surface and edit enabled user cap (limit.users)
• reports: charges pdf, csv improvements
• callcenter: campaigns agent history tabs and dial type helpers
• queues: add sla target percent, seconds defaults, and supervisor sla
• callcenter: supervisor agents perf/cards defaults and tab persistence
• callcenter: supervisor group mode fixes, default expand queue group, axios rejection logs
• reports: missed-call journey timeline modal
• callcenter: pass persisted timezone to queue calls view
• callcenter: shared supervisor merge module and unified dashboard parity
• callcenter: supervisor multi-queue merge, cards refresh, duration logs
• dashboards: supervisor panel add counters and filters
• status: queues - refresh only opened queue
• number-manager: show error message on converters
• dashboards: add agents performance and agents cards to supervisor panel

Fixed

• campaign: preserve zero for target_sla and customer_wait_sla on save
• call-recordings: fully redact masked caller names in report
• numbers: sms carriers providers account id
• cc-dashboard: on call counter
• personas: show backend error detail when agent creation fails
• permissions: show AI Agents sidebar when modules.ai has access
• numbers: assignation -> fast edition ui
• dashboards: add dnd break tile back
• dashboards: supervisor agents performance tags

Test

• permissions: add tests for AI Agents sidebar permission adapter

[1.114.0] - 2026-03-18

Added

• users: filter by tags or logic
• callcenter: add entered skill groups and skill column to agent history modal
• callcenter: fix reset buttons
• dashboards: rename ws to cc_dashboards
• theme: add brandPrimaryDark and brandSecondaryDark support
• numbers: add dark theme support to numbers section
• queues: add dark theme support to queue form
• dashboard: fix unified dashboard
• cc: supervisor dashboard add unavailable filter
• cc: show queue names in queue group
• cc: add global queue group and keep state to supervisor dashboard
• missed-calls: summary bubbles, multiple follow-ups, direction and callee columns
• users: add location column with inline editing and filter
• callcenter: add type column, gear dropdown, split view and UX improvements
• callcenter: enhance queue-agent-unified dashboard
• cc: add duration column to queue agent unified dashboard
• cc: add supervisor panel dashboard
• users: users count -> enabled/disabled labels
• cc: add new dashboards

Changed

• tests: migrate from react-scripts to vitest and fix test providers

Fixed

• users: filter by tags
• tests: handle --watchAll flag from CI in test script
• numbers: use full width for numbers section
• reports: tags filter on usage and users charges reports
• package: package fix
• callcenter: show campaign disposition render indicator and modal
• cc: supervisor dashboard active and waiting calls
• hubspot: oauth state
• locations: use PUT and single API call for user location assignment
• locations: assign users -> filter users by
• trunks: route to trunks local parent

[1.113.0] - 2026-03-05

Added

• cc: dashboards dark theme
• cc: calls history -> add call type
• callflows-pivot: form width
• callflows: flow ui with drag and drop
• cc: update monitoring dashboard through ws
• users-devices: show online/offline
• users-devices: new column with devices modal, read only
• softphones: add new flag cx channels full screen
• callcenter: add disposition duplicate and color picker on swatch
• softphones: ucp -> disable call blind transfer
• ai: support ai assistant
• softphones: allow to disable devices section
• persona-v2: Makes telephony, disposition, CRM and memory always visible.
• persona-v2: Enhances persona configuration with AI assistant
• cx-channels: microsoft/google oauth callback
• agents-activity-report: add analytics charts
• theme: Improves switch border color in dark mode
• theme: Improves React Select styling for dark mode
• theme: add dark
• theme: add dark
• theme: add dark
• softphones: ucp -> set call's ringtone
• report-range: Adds 10 minutes to the end date time
• personas: add editable DID and extension in Telephony section
• persona: add DID association via queue
• persona: Adds extension column to personas table
• softphones: ucp -> hide callee id
• reports: add 10 minutes to end date filter for latest recordings
• report-range: Removes dependency on dynamic report range
• queues: form -> crm url -> access token var
• agents-activity: Adds direction filter to agents activity
• call-transcription: Sets default transcription language
• call-transcription: Adds support for Google STT language options
• call-transcription: Adds Google STT transcription provider
• queue-form: crm -> hide tab close option
• cx-channels: Adds auto assignment toggle for CX channels
• provisioning: improve profile form defaults and UX
• changelog: auto create
• ucp-lite: Adds UCP Lite mode toggle
• cc: show error on queue delete
• api-keys: check admin level
• api-keys: only show api keys section to admin roles
• docs: add changelog md
• user charges report: add csv worker
• whitelabel-title: Adds whitelabel title functionality
• ai-agent: Adds persona greeting field
• ai-agent: Adds Mermaid diagram for persona agent flow
• cc: add queue sla
• meetings: Adds translation feature to meetings
• whitelabel-favicon: Add favicon upload/delete UI in Whitelabel section
• cx-channels: Enables distinct inboxes
• cx-channels: Renders Inboxes based on route
• access: roles v2
• calls: Adds transcription language selection
• calls: Adds transcription mode selection
• calls: Enables call transcription configuration

Changed

• persona: Implements expandable tool list
• form: Adds collapsible form section
• unit-test-ci: Adds date helper tests and runs tests in CI
• report: filters for better UX
• theme: Uses theme to determine customer title
• theme: Adjusts ChiOX logo height
• new-theme: Adds ChiOX customer whitelabeling
• theme: Adds theme
• deploy-sourcemap: Improves sourcemap retrieval in release builds
• sourcemap-deploy: Handles missing sourcemap file gracefully
• persona: Handles potential null input schema
• persona-prompt: persona prompt section
• persona-tools: Adds persona tools UI component

Fixed

• phones: grandstream 2170
• cx-channels: microsoft oauth callback -> add state param
• filters-group: onChange handler
• section-error: undefined func
• axios: retry mechanism after 401 -> prevent infinite loop
• topbar: fail-open when permissions API fails to prevent empty navigation
• provisioning: profiles -> form -> http data format
• whitelabel-title: use getCustomer() for default page title instead of hardcoded fonoUC
• cc-reports: campaigns activity CSV columns
• ai-agent: Addresses Mermaid diagram re-rendering issues
• git: remove yarn lock from gitignore
• cc-reports: lead status call time

[1.112.0] - 2026-01-01

Added

• meetings: Adds meeting summary generation feature
• meetings: Adds transcription support to meetings
• meetings: Adds recording enabled option to meetings
• meetings: Enables separate control for Meetings features
• chat: Adds chat feature toggle
• cc-dashboard: add service level text
• vm: Add Mark as Voicemail feature and UI improvements
• cc-dashboard: add max wait time and avg talk queue data
• cc: add queues monitoring

[1.111.0] - 2025-12-18

Added

• queues: add QUEUE_NAME and QUEUE_ID params to Post Call API Request
• release-notes: visibility restriction
• config: embed user interface -> visibility restriction
• queue-form: send calls to registered agents -> warning message
• after-call-api-request: Adds CDR Disposition option
• config: phone numbers -> evaluate admin permission's template
• campaigns: actions -> reset leads to cooloff
• callcenter: queue calls -> show multiple recordings
• campaigns-activity: call recordings -> multiple recordings modal
• call-recording: encryption
• analytics: Refactors analytics link to sidebar
• analytics: Adds analytics option to top bar

Changed

• analytics: show always
• analytics: show always
• vite-server: Updates domain to lab environment
• logo: height

Fixed

• queue-calls: apply tz on queue history
• cc: campaigns -> bad import of capitalize util func
• queue-form: agent skills -> react select -> check onChange func
• faxboxes: form -> ui design
• webchat: sidebar option visibility
• report: abort request -> check request availability
• switch: check onChange func
• disposition-form: validation -> type
• reports: play recording modal -> player funcs

[1.110.0] - 2025-11-04

Added

• queue-form: callflows -> ignore special ones
• callcenter: queue calls -> wait time & talked duration min/max filtering
• ai-provider: Adds opus audio format option
• ai-agent: Adds new Gemini 2.5 Flash Native Audio option
• numbers-manager: e164 converters list
• storage: cdrs & recordings -> directory -> remove spaces
• ai-provider: Adds media configuration to AI Provider
• dispositions: form -> 3rd level subdisposition key/value type
• campaigns-activity: Modifies call ID format for recording playback
• ai-provider: Adds AI Provider configuration UI
• dispositions: form -> multi level -> 3rd level of subdispositions
• queue-form: config -> disposition blocking
• AI Provider: be able to attach AI Provider using websocket to a number
• softphones: ucp -> enable/disable gravatar profile images
• dispositions: form -> key/value subdisposition options validation
• callcenter: leads status -> campaign queue idle agents
• agent-state-disabled: Corrects agent state disable feature logic
• agent-state-disabled: Adds agent state disable functionality
• config: tenant accounts -> list using pagination
• queue-form: crm -> url -> call id var
• cx-channels: support v4
• callcenter: queues status -> agents -> set state
• cdrs: Removes billing seconds check for recordings
• callcenter: queues status -> agents -> log out from ucp
• callcenter: queues status -> agents -> outbound calls
• new-theme: added
• disposition: form -> subdispositions -> type key/value
• queue: Adds outbound call functionality to CRM integration
• dispositions: form -> new type -> custom
• ai-agent: llm tool headers
• softphones: adds disable call rate feature
• persona-speech-engine: set defaults on change
• cc: queues status -> calls actions -> coach
• bugs: reporting -> add hostname
• enables number manager: based on permissions
• queue-form-post-api-call: add var csat
• queue-form: next abandon actions
• app: use prettier to set a code indentation rule
• app: error boundaries

Changed

• lk: Uses dynamic target for websocket proxy
• campaign-activity: fetches recording data by call ID
• cw: Updates inbox queue handling in portal
• docker-dev: Removes multi-stage Docker build
• docker-dev: Simplifies Vite proxy configuration
• docker-dev: Updates proxy target based on environment
• config-js: removed
• docker-dev: Adds Dockerfile and Nginx configuration
• llm-tool: global tools show without lodash
• number-manager: remove sort
• ai-persona: no show audio on case real time
• personas-xml: file
• ai-persona: remove advance conf
• linter-issues: #12
• linter-issues: #11
• linter-issues: #10
• linter-issues: #9
• linter-issues: #8
• linter-issues: #7
• linter-issues: #6
• linter-issues: #5
• linter-issues: #4
• linter-issues: #3
• linter-issues: #2
• linter-issues: #1
• theme: new
• softphones-transport: body

Fixed

• lead-status: Handles undefined subrows during pagination
• queues: filtering
• numbers: Displays used_by when assigned is absent
• users-charges: Removes unused report download functionality
• queue-form: Uses callflow _id for value
• queue-form: agents -> delay & timeout seconds
• callcenter: leads status -> not displaying leads after refreshing
• reusable: field grid -> validation
• ai-assist: Fixes undefined data access
• persona: Handles undefined voice value
• credit: Ensures accounts data is fetched on load
• confirmable-modal: add missing import
• softphones: preferences
• ratedeck-add: case empty line at the end
• role-apply: moh and api key
• role: missing check on some sidebar options
• reports: play recording modal

[1.109.0] - 2025-08-18

Added

• agent-panel: config disable queue login logout
• queue-post-api-call: add new fields
• app: add eslint and run it in a pre-commit hook
• app: bugs reporting -> add context information
• cc: reports -> outbound calls -> add destination filter
• queue-post-api-call: add recording id
• numbers: add sort
• queues-form: post call api request -> add abandoned var
• persona: new fields stt, tts and speech engine
• persona: new fields stt, tts and speech engine
• persona: new fields stt, tts and speech engine
• campaigns: form -> dial cycles
• campaigns: form -> leads -> dial time window
• persona: add field llm model
• user-interface-embed: add auth fields username and password
• external-report: auth
• user-interface: embed site form
• callcenter: leads status -> download csv
• reports: recordings modal -> show response err
• users: form -> queues restriction
• trunks: use colors to show status
• queues: form -> post call api -> add send on hangup option
• softphones: ucp -> disable dnd
• cc: reports -> queue calls -> add agent name and ext cols
• persona: llm provider
• reports: format pdf
• ai-agent: tool office hours
• queues-form: disable disposition
• persona: add field vibe and initial reply
• persona: add field agent name
• queues: form -> disposition -> restrict options
• mcp-llm-prompt: resource
• numbers: available as outbound caller id number
• llm-tool-variable: able to delete
• api-key: section
• llm-tool-api-request: param type enum
• llm-tool-api-request: param type enum
• queue-and-leads-status: on select -> move to top
• campaigns: form -> disable leads edition if it's running
• queues-status: agents -> calls info
• llm-tool: type api request
• llm-tool: type api request

Changed

• build: add version file
• ratedecks-upload-csv: use papaparse lib to parse
• queues-leads-status: width improvement name column
• cdr-custom-headers: height
• leads-status: input and select border
• status-pages: to get more space
• status-pages: to get more space
• status-pages: to get more space
• queues-leads-status: height
• build: node 20
• campaigns-note: css
• endpoints-migration: v1 to v2
• remove-recording-endpoint: not used
• remove-gateways-endpoint: not used
• remove-device-endpoint: not used
• remove-device-endpoint: not used
• tools-list: into new component
• llm-tool-view: css

Fixed

• persona: list gemini models
• leads-status: add validation
• numbers: removed sortNumers not used param
• phone-numbers: user assignation
• queue-post-api-call: add validation
• accounts-feature-ai: hover text
• phone-numbers: accounts -> list users
• play-recording-modal: exception when trying to reproduce
• users-table: parse invitation history add validation
• spy-barge: use uuid if conference id is empty
• queues-form: disposition -> restrict options
• queues: form -> show snackbar err when a request fails
• queue-form: add did
• play-recording: add validation
• leads-status: scrolling
• queues-status: rows & subrows filtering behavior
• queues-form: disposition -> list

[1.108.0] - 2025-06-15

Added

• llm-tool: transfer to queue
• queue-agents: show skills
• agent-skills: user form
• agent-skills: create, edit, get and delete
• llm-tool: by persona with custom params
• persona-voice: css
• persona-voice: add fable, onyx and nova
• persona: voice
• persona-tools: show available tools
• callcenter: evaluate role permissions per subsection
• reports: users activity -> internal/external calls filtering
• ai-transcription: sentiment analysis
• users-list: ai agent row
• persona-fields: all required
• personas-list: add agents count
• agents: spawn
• login: recover password
• personas: section
• dev-tools: remove sentry
• rows-with-subrows: remove fixed height
• campaigns-activity: add disposition map
• ai-agents: show participants
• integrations: ai transcription -> configuration form
• ai-agents: v2

Changed

• pins: get users using v2 instead v1
• remove-action: list users of account
• remove-action: list devices of account
• remove-endpoint: account start disa
• remove-endpoint: account show
• remove-endpoint: list simple
• deploy: print remote
• ai-agents: show rooms and participants together

Fixed

• persona-voice: add validation
• queue-new: initialize agents
• release-notes: render -> use a route
• accounts: call limits -> send values as integers
• queue-form: agents -> deleted users
• softphones: tls to lower case

[1.107.0] - 2025-05-10

Added

• campaigns-activity-csv: add lead disposition
• campaigns-activity-csv: add lead type and lead ticket id
• user-form: add pin restriction
• numbers: export csv
• storage: cdrs & recordings -> add support for google drive
• campaign-activity-csv: add new columns
• campaign-activity-csv: add new columns
• report-filters: support select
• agents-activity-report: add user tags
• auto-answer-c2c: account config
• call-recording: download permission
• quote: add delete confirm modal
• quote-item: add delete confirm modal
• odoo: section
• zendesk: section
• hubspot: enable integration -> add missing scopes
• quote: export pdf
• quotes: section
• music-on-hold: section
• release-notes: mark as read
• hubspot-list-filter: user assigment
• recordings: minimun days to keep recording
• queue-queue-action-callback: allow all campaigns
• accounts: list -> show concurrent calls limit value
• salesforce-connected-app: import campaigns and leads
• accounts: limits config -> concurrent calls limit
• salesforce-connected-app: authorization

Changed

• deploy-script: python -> bash
• bugs-system: add customer
• set-call-limits: parse response err
• account-set-call-limits: migrate v1 to v2
• account-form: using reusable form
• bugs-system: capture exceptions from onclick user interactions
• bugs-system: load auth token
• bugs-system: set project name
• bugs-system: copy sourcemap
• bugs-system: copy sourcemap
• bugs-system: copy sourcemap
• bugs-system: report
• sentry: add working account
• theme: change logo
• queue-form: use reusable components on DIDs
• queue-form: use reusables components on in queue actions
• release-notes: on home
• sms-provider: use reusables components
• sms-provider: use reusables components
• storage: support any s3 provider
• modal-change-password: using reusable modal
• reusable-form: center loader
• user-form: use reusable section component
• salesforce-cards: improve view
• salesforce-sidebar: remove beta
• salesforce-connected-app: support per account

Fixed

• lead-status: exception
• global-addressbook: table
• account-form: timezone
• quote: export pdf
• quotes: filter by name
• quote-item: redirect after creation
• release-notes-count: show only if is authed
• lead-status: case when lead status response is empty
• queue-form: on save case zero agents
• custom-sip-headers: on cdrs report
• field-input-select: support legacy not validated form
• quotes: total avoid not a number
• quote-currency: on the pdf
• security: password age allow zero

[1.106.0] - 2025-02-25

Added

• users-history: last login mobile
• softphones: ucp -> hide caller id for incoming calls
• ai-agents: crud
• call-disposition: disabled switch per account
• roles: admin config tenant accounts (read only) permissions
• users: form -> edition -> show username & ext
• reports: call recordings -> bulk download in chunks
• queue-form-extension: validation len
• accounts: features -> integrations -> microsoft contacts & calendar

Changed

• security-form: using reusables components
• salesforce: add features
• softphones: crud operations
• security-form: using reusables components
• number-manager: using reusables components
• security-form: using reusables components
• topbar: improve show user and account logged
• phones-crud: from v1 to v2 endpoints
• sidebar-billing: create hook
• contact-center-feature-modal: use new endpoints
• reusable-select: z index
• softphones-form: using reusables components
• sofphones-form: using reusables components
• softphones-form: using reusables components
• webchat-form: using reusables components
• webchat-form: using reusables components
• webhooks: change position on the sidebar
• new-theme: added
• queue-form-extensions: using reusables
• sidebar-webhook: icon
• account-features: ui

Fixed

• queue-form: agent skill validation
• users-sidebar: on click users
• queue-calls: queue & agent history tables -> height
• phones-tags: on change working account
• call-recordings: apply role
• ai-agent-form: missing extension on save
• ai-agent-form: save button disabled
• ai-agent: extension
• campaign: form -> leads sync -> show response err
• sidebar: options -> visibility
• table: column's width
• topbar: accounts dropdown -> close
• phones: form -> creation/edition -> err message
• phones: form -> keys -> inputs get unfocused
• users: bulk delete -> progress bar
• reusable: select -> z-index position
• topbar-image: refresh by working account
• modal-ai: width

[1.105.0] - 2025-01-16

Added

• callflows: section
• onboard-email: support current domain
• onboard-link: support current domain
• queue-form: dids validation
• queue-form: support small screens
• webhooks: call events
• status: periodic tasks -> ui improvements
• queues-feature: enable/disable
• status: periodic tasks

Changed

• magic-link: current domain
• magic-link: current domain
• queue-form-config: using reusables
• queue-form-config: using reusables
• sidebar-topbar-corner: width equal to sidebar width
• sidebar-topbar-corner: width equal to sidebar width
• storage-form: using reusable form
• export-form: using reusable form
• campaign-form: using reusable form
• queue-form: using reusable form
• tag-form: using reusable form
• user-form: using reusable form

Fixed

• release-notes: parse html
• magic-link: case default
• magic-link: case current domain
• user-delete: handle request err
• recordings-download: case large amount
• accounts-status: selector
• reports: download custom pdf -> ui white screen
• callcenter-feature: open modal
• delete-recording: modal ui
• sidebar: scrolling

[1.104.0] - 2024-12-16

Added

• theme: new
• theme: new
• report: video meetings
• release-notes: support html
• campaign-crm-leads: example
• audit-logs: pagination
• ai-assist: on queue form
• accounts-modal: hint selected
• usage-charges: add tags column
• users-charges: add tags column
• status: users presence -> add tags column
• ratedeck-csv: validate name

Changed

• report-meetings: add id
• report-meetings: url
• sentry: ignore axios 401
• user-delete: show row selected
• user-delete: use reusable modal
• react: upgrade
• react: upgrade
• react: upgrade
• react: upgrade
• react: upgrade
• sentry: source map
• sentry: point to new account
• react: upgrade
• react: upgrade
• react: upgrade
• http-response-error: show field
• service-plan-modal: state
• trunks-limits-modal: state
• status-modal: state
• google-modal: state
• meetings: loader on get
• did-management-modal: use get endpoint
• sms-modal: use get endpoint
• ai-modal: loader on get
• callcenter-modal: state
• autoprovision-modal: state
• modals-params: call-recording, transcription and collaboration
• call-recording-modal: state
• accounts-modals-state: sms, meetings, transcription and collaboration
• table: virtual list
• feature-modal: meetings
• feature-modal: transcription
• refactor-modal: sms
• feature-modal: callcenter
• feature-modal: callcenter
• feature-modal: autoprovision
• feature-modal: collaboration

Fixed

• table-msg: case zero results and no date range
• active-calls: table height
• campaigns-leads-crm: info modal
• table-row-color: on scroll
• table: show selected
• queue-form: extensions
• topbar: callcenter
• users-list: case zero plans
• feature-meetings: enabled state
• modal-transcription: deepgram model
• users: table -> flotant box
• ratedeck-csv: popup err msg
• local: request

[1.103.0] - 2024-11-22

Added

• custom-theme: branding.json
• ai-assist: enable/disable
• collaboration: remove teams calling
• ai-assist: show request err
• ai-assist: enable/disable
• queue-form: agent skills
• phones: increase page size
• reports: audit logs
• queue-form: skills routing
• agent-skills: crud
• plans: add to user list
• accounts: transcription -> deepgram -> select model
• user-form-tag: improve style
• plans: user form
• plans: improve forms
• plans: account form
• plans-feature-bundles: show for test only
• storage: cdrs -> local storage -> /u2/local_storage label
• sms-carriers: add support for ozsms
• status: users presence

Fixed

• queue-form: agent skills retrieval
• accounts: form -> realm -> set value to lower case
• cc: agent status activity report -> custom states login time
• tag-color: generation
• select: width
• plans: main redirect
• queue-form: pre connect actions -> at/every type restriction

[1.102.0] - 2024-11-01

Added

• screen-recording: on queue calls report
• queue-form: add call screen recording option
• campaigns: form -> import leads from a csv or a crm api
• salesforce: multiple packages
• salesforce-integration: use vars from env
• salesforce-integration: show package, password and docs
• queue-form: upload moh
• post-call-api-request: label width
• cx-channels: oauth process for outlook & microsoft 365 emails
• softphones: ucp -> disable logout
• softphones: ucp -> disable fmfm
• post-call-api-request: cdr fields
• post-call-api-request: call id
• queue-form: post call api request support multiple
• sms-carrier: form -> custom -> how to receive inbound sms
• codecs: one btn
• agent-states: default (on login)
• branding: new
• smartpbx: embedded smartpbx
• reports: cc -> add subdisposition info
• dispositions: form -> multi level type
• callcenter: reports -> agent status activity
• sms-carriers: custom api -> webhook -> add get method
• sms-carriers: custom api sms carrier

Fixed

• active-calls: actions -> spy/barge normal call
• select: option undo select
• salesforce-docs: link
• campaigns: form -> time groups data
• status: active calls -> update data when working acc changes
• active-calls: actions -> spy/barge cc call
• cx-channels: initial redirect
• queue-form: post call api request whitescreen when it is empty
• users: form -> parse bad request error response
• reports: dnd user activity -> download csv (timezone)
• reports: usage charges -> download custom pdf
• release-notes: endpoint

[1.101.0] - 2024-08-15

Added

• config: softphones -> ucp -> early media

[1.100.0] - 2024-08-09

Added

• callcenter: reports -> campaigns activity -> csv -> new agent fields
• reports: billing -> download pdf -> custom columns
• agents-activity: columns improvements
• release-notes: full modal
• table-header: support array
• status: active calls report

Fixed

• status: active calls -> fields parsing
• input: default width
• callcenter: agents activity -> remove link from dnd time
• header: buttons
• queue-calls: width abandoned column

[1.99.0] - 2024-07-20

Added

• agents-activity: fill zero
• agents-activity: average -> avg
• agents-activity: not available time
• agents-event-report: added
• agents-activity: on call time
• agents-activity: wrap up time
• agents-activity: hold time
• agents-activity: idle time
• agents-activity: add registered time
• agents-activity: link dnd count with the report
• agents-activity: add dnd info
• agents-activity: answered calls separate pct from count
• agent-activity: callee and type column
• campaigns-activity-csv: add disposition
• agent-disposition: campaigns activity
• feature-bundles: section
• campaigns: actions -> reset -> improvements
• queues: form -> next actions -> send abandoned call alert
• campaigns: form -> mask caller id number
• report-queue-calls: agent diposition

Fixed

• agents-event-report: go back
• agent-activity: remove int conv on caller id number
• agents-activity: go back
• usage-charges-extension: remove convert to int
• plans: hide on topbar
• queue-calls-outbound: csv file name

[1.98.0] - 2024-06-13

Added

• dispositions: follow up types
• accounts: form -> calls -> disable rating
• api-call: customer number
• campaigns: actions -> reset & start
• release-notes: youtube
• queue: follow up notes
• post-call-api-request: add diposition id
• queue-form: post-call-api-request
• queue-form: post-call-api-request
• disposition: type and crm code
• queue-form: disable call rating
• queue-form: disable call rating
• crm: hubspot integration section
• release-notes: modal

Changed

• provisioning-actions: migration from v1 to v2
• release-notes: remove use effect

Fixed

• users: form -> restrict admin users creation
• release-notes: modal -> close -> unmount component
• accounts: features -> status
• users: role column value
• provisioning: phones -> refresh button
• queues: form -> unable to create without api call
• disposition: type
• locations: form -> avoid exception when trunk does not exist

[1.97.0] - 2024-05-15

Added

• report-call-recordings: user columns
• report-with-params: add load more btn
• account-creation: handle error
• report-pagination: use next start doc id
• campaigns-activity: pagination
• new-theme: added
• external-storage: agents activity
• queue: auto answer
• button-multiple: close menu after execute action
• report-cdrs: download ring central format
• call-recording: caller/callee id number avoid convert to number
• trunk: show to all accounts
• call-recording: enable/disable recording control feature for cc calls
• zoho: integration -> set customer domain in redirect uri
• location-default: delete enabled
• storage: recordings -> enable date directory by default
• meetings-modal: remove
• recording-modal: leg
• call-recording-retention-duration: validation
• storage: cdrs/recordings -> sftp -> display api custom error
• login: credentials login -> evaluate security policy configuration
• user-form: restriction role field
• softphones: ucp customization -> apps download links visibility
• users: table -> sorting by ext by default
• smart-pbx-permission: only to role total admin
• status-calls: show not unknown leg first
• user-form-first-name: length validation
• cdrs-legs: add ringing seconds
• rates-increment: show that is seconds
• queues: form -> creation -> set defaults
• accounts: features -> google integrations -> show only if it is supported
• report-usage-charges: download csv add tags param
• accounts: call recording -> enable/disable feature
• reports: charges -> download as csv/pdf
• reports: cdrs -> copy call id
• tenant-accounts: features -> call recording status
• reports: queue calls -> add callee id number
• new-theme: added
• users: form -> callcenter -> supervisor -> queues restriction
• provisioning: phones -> add registration filter and tags column
• call-recording: config -> edit -> retention duration and size limit
• logo: added
• cdrs: add disposition
• cx-channels: handle new msgs
• cx-channels: handle new msgs
• storage: cdrs & recordings -> access warning message
• storage: cdrs & recordings -> enable/disable date directory
• report-agent-activity: download csv
• topbar: smartpbx -> authentication query param
• dispositions: crud
• recordings: play & transcript modal -> ui improvements
• accounts: features -> recordings -> transcription

Changed

• report: reusable pagination
• typescript: warnings

Fixed

• queue-form-next-action-send-email: user not exist validation
• reports: remove convert to int
• report-outbound-calls: remove int convertion
• report-status: validate exist download
• queue-next-action-on-digit: target name field
• tags-form: color field
• favicon: change background
• users-table: column extension
• account-reconcile: popup
• campaign-form: caller id
• auth: store user account name
• user-form: read backend err response
• report-download: add missing timezone
• report-download: add missing timezone
• reports: play recording modal -> load audio resource
• user-form: read creation response
• tables: sorting
• get-users: after bulk creation
• account-form: save
• report: send tag instead tags
• report-dnd-user-activity: apply timezone
• customer: rename
• customer: rename
• rename: customer
• reports: cdrs -> columns alignment & remove direction
• user-form: callcenter validation
• billing: service plans -> delete -> feedback
• favicon: name
• call-recordings: bulk download -> feedback
• reports: play recordings
• pins: per user -> status
• queue-form: toggle play instructions
• disposition: delete
• callcenter: get status of transcription feature

[1.96.0] - 2023-12-01

Added

• queue-pre-conn-action: callback
• queue-pre-conn-action: callback
• phone-lock: added
• provisioning: grandstream grp
• provisioning: grandstream
• campaign-form: changes
• reports: datetime filters -> end + default time range
• validation-extension: length min max
• call-recording: custom filename -> external_number var
• users: form -> extension -> max length validation
• call-recording: custom filename -> formatted and unix datetime vars
• call-recording: custom filename -> remove call_id restriction
• jitsi: improvement
• storage: cdrs -> queue -> allow to set direction
• exportable: reports

Changed

• deploy-staging: script added
• config.json: import also in dev env
• config.json: added to gitignore

Fixed

• phone-lock: pin type
• queue-form: next action callflow
• provisioning: phones -> form -> keys -> user and device validation
• provisioning: phones -> form -> keys -> user/device validation
• users: form -> extension -> allow only numeric values
• provisioning: phones -> creation -> missing device id in line keys
• queue-form: add extensions validation

[1.95.0] - 2023-10-30

Added

• jitsi: added
• new-theme: added
• registrations: change of columns
• registrations: change of columns
• lead-pagination: added
• leads-status: only one opened
• queues-status: remove polling
• cx-channels: queue instead queues
• queue-disposition-mandatory: field
• mitel: 6865 and 6869
• call-recording: custom filename
• queues-status: agent columns improved
• queues-status: add state and dnd
• queues-status: add state and dnd
• build: staging
• registrations: download
• queue-status-refresh: count time after response
• validation-form: use field validators
• cx-channels: set customer
• deploy: script
• validation-form: use field validators
• rename: customer
• mitel: phones
• users: form -> auto set admin type after assigning admin role
• users: form -> auto-generation of password
• provisioning: add support for mitel 6731
• cx-channels: expose applications

Changed

• queue-form: devices get
• numbers: using table reusable

Fixed

• provisioning: phones form -> mitel -> remove keys restrictions
• campaign-form: adapt to new lead response
• outbound-calls: recording modal
• account-form: timezone
• storage-cdrs: fields
• users-table: column cellphones
• queues-status: execution after unmount
• storage: cdrs/recordings form -> aws region selector empty option
• capitalize-util: add validation
• user-form: min length 3 instead 4
• queue-get: moh empty case

[1.94.0] - 2023-08-29

Added

• ratedeck: add column rate increment
• new-theme: added
• campaign-delete: not able to delete a running campaign
• report-campaigns-activity-csv: column reorder to get consistency with the ui
• mobile-transport: add tls
• campaigns: form -> progressive -> add support for target sla
• campaigns: form -> leads -> add 2nd and 3rd cool off
• login: sign in using google -> migration to new library
• login: sign in using microsoft/azure

Changed

• user-form: using reusables components

Fixed

• user-form: change password
• campaign-target-sla: empty case
• report-in-out-bound-calls: recordings permission
• report-user-charges: request
• inbound-calls: recording modal
• app: favicon

[1.93.0] - 2023-07-28

Added

• caller-activity: add queue name
• theme: added
• theme: added
• icons: use only material icons
• report-campaigns-activity: aggregation info
• report-campaigns-activity: add lead ticket id
• report-campaigns-activity: download csv
• provision-phone: htek
• report-campaign-activity: agent rename
• report-campaign-activity: add hangup cause
• report-campaigns-activity: add hangup cause
• report-campaigns-activity: add abandoned
• report-campaigns-activity: add abandoned
• report-campaign-activity: sla only progressive
• report-campaign-activity: add type
• leads-status: add campaign type
• form-validation: system
• campaign-list: queue link
• campaign-caller-id: multiple
• storage: campaign activity
• storage: outbound calls
• cdrs-storage: new field single file csv
• campaign: add field sla
• campaign-activity: wait duration, sla and over sla
• desktop-devices: add ucp version
• campaign-list: added column type
• report-inbound-outbound: add recording
• report-recordings: remove filter 2 seconds
• csat-color: as express the score
• desktop: versions
• campaign-form: new fields type, greeting, cool off 2nd and cool off 3nd
• invitation-status: sort
• cancel-request: when user leave report
• reports: able to cancel requests
• users: added role filter
• users: show role
• provisioning: add polycom ip450
• users: show role
• react-select: values width auto
• account-creation: codecs video
• agent-state: switch enabled
• agent-states: crud
• crm: zoho integration (beta)

Changed

• agent-login-logout: not use 304 anymore
• setup-proxy: remove
• vite: instead cra
• remove-unused-lib: react-intl-redux
• users-numbers: remove request to numbers endpoint
• report: on change timezone
• account-form: single state

Fixed

• users: table -> ui issues -> header width & roles column
• activate-custom-states: button typo
• theme: logo
• table: reusable
• accounts: tenant accounts -> columns sorting state
• reports: abort request
• config-js: load
• campaign-caller-id-account: without number
• campaign-caller-id: account use main numbers
• campaign-list: play/stop breaks type field
• campaign-color: start & stop
• campaign-color: start & stop
• report-campaigns: call events
• campaign-cool-off: do not send empty cool off fields
• queue-form: show err
• users-row-height: when user have a lot of numbers
• report-inbound-calls: request
• tags: sort
• queue-form: not be able to add extension
• agent-state: not show enabled if custom states is not activated
• agent-state: not be able disable a mandatory state
• filter-users: selection
• filter-users: selection

[1.92.0] - 2023-05-15

Added

• rename-callcenter: callcenter to contact center
• omni: rename cx to cx channels
• omni: rename omnichannel to cx
• bulk-solutions: as sms provider
• storage: recordings -> configuration -> set directory
• storage: cdrs -> queue outbound cdrs
• new-role: users, devices and reports without recordings
• queue-form: add scroll horizontal
• queue-form: add scroll horizontal
• queues-form: configuration -> outbound calls
• queues-form: csat configuration -> direction
• callcenter: reports -> queue outbound calls

Fixed

• queues-status: order
• favicon: image
• provisioning: phones form -> state update after edition
• provisioning: phones form -> validation of phone keys
• cc-set-state: on 304 case
• show-omni: on sidebar
• calls-history: download
• users: filters group -> layout on small screens
• campaign-add: route
• report-queue-calls: parse csat

[1.91.0] - 2023-04-13

Added

• new-customer: added
• reports: cdrs -> ringing (seconds) column
• provisioning: phones -> summary
• provisioning: phones -> download csv

Fixed

• reports: usage charges -> download csv
• queues: queues form -> csat

[1.90.0] - 2023-04-03

Added

• queues-form: csat configuration
• accounts-selector: ux improvements
• sidebar: expand/collapse navigation
• provisioning: phones -> add device registration info
• callcenter-sidebar: reorder
• header: header (reusable) -> back button
• dnd-report-info: adapt desc to new logic
• header: header (reusable) -> help window

Fixed

• registrations: empty validation
• sidebar-report-omni: visibility using permission

[1.89.0] - 2023-03-16

Added

• status: registrations -> add provisioning phone related columns
• queue-calls-agent-history: improve call id view
• queue-calls-csat: add column
• users: reports -> historical

Fixed

• reports: report (reusable) -> loading/error state
• agent-history: increase width
• visibility-agents-status-activity: if callcenter save sessions

[1.88.0] - 2023-03-13

Added

• queue-calls-sip-logs: added
• campaigns: campaigns activity -> call recording column
• queue-calls: unification button size
• users: bulk delete progress
• users: delete bulk
• users-bulk: fields info empty
• users-bulk: fields info empty
• users: download csv
• rows-w-subrows: reusable -> organism -> filtered subrows counter
• campaign-save: handle error
• queue-calls-agent-history: add call id
• queue-calls-call-id: improve view
• users: invitation status -> new statuses and history
• queue-calls: improve call view
• queues-calls: show agent's type of call
• table: default sorting
• crm: zoho integration -> set qvoice redirection site as redirect uri

Changed

• users: buttons
• tags: using reusables

Fixed

• report: reset error
• queue-calls: agent name
• call-id-hover: text
• number-search: on numbers section
• queue-calls-call-recording: filename
• typo: msg confirmation delete
• typo: user field
• queue-calls: statement to show recording
• queue-calls-agents-history: last attempt timezone
• queues-status: margin case two calls
• queues-status: active call style
• accounts: invalid working account
• users: bulk creation -> errors representation

[1.87.0] - 2023-02-09

Added

• queue-edit: handle msg error
• queue-edit: handle msg error
• queue-calls-tags: add tooltip
• queues-status: add tags
• queues-calls: call recordings
• cc-queues-status: filter agents misconfigured
• queue-status: misconfigured agents
• queue-status: add filters
• queue-status: add leads sorting
• cc-cdr: check transferred on digit
• cc-queue: new action on digit
• omni: reports
• crm: zoho integration

Fixed

• request-err-handler: util
• queues-calls: evaluate answered time to show call recording
• cc-queue-status: counts
• filters: width
• cc-calls: center history column
• cc-lead: set status
• queue-action: on change
• devices-get: migration v1 to v2
• sms-provider-field-token: type password
• login: with-google

[1.86.0] - 2023-01-19

Added

• cc-lead-status: fast edition
• cc-lead-status: voicemail
• omni: switch only when callcenter is enabled
• omni: set platform by message tunnel
• omni: only display when login is finished
• omni: reload by working account
• omnichannel: inboxes -> navigate back to inboxes list
• numbers: delete -> restriction when sms provider is omnichannel
• omnichannel: inboxes -> dids assignment
• omnichannel: able set enabled

Changed

• table: improve width columns

Fixed

• monster-login: revert
• monster-login: support all subdomains
• omnichannel: inboxes -> copy/paste
• faxbox: edition
• queue: parse
• omni: session
• omnichannel: duplication of msgs

[1.85.0] - 2022-12-26

Added

• omnichannel: inboxes -> queues binding
• omnichannel: inboxes

Fixed

• recordings: validations
• recordings: validations

[1.84.0] - 2022-12-07

Added

• campaigns: cool off column
• leads-status: set campaign cool off as default
• leads-status: add queue name
• accounts-selector: improvements on account selection
• leads: loader
• campaign: show err msg
• campaign: show err msg
• onboard-sms: apk beta
• external-callers-activity: for default sort by caller
• dids-activity: for default sort by number
• users-activity: for default sort by name
• users-charges: for default sort by name
• usage-charges: for default sort by start time
• inbound-calls: for default sort by start time
• campaign-caller-id: form
• campaigns: add queue name
• onboard: android apk beta
• sotrage-aws: field prefix
• aws-bucket: queue-directory
• did-management: for resellers account
• did-management: for resellers account
• campaigns-activity: add status
• campaigns-list: added leads
• report-apply: ever visible
• campaigns-activity: report
• callcenter: sidebar -> improvements
• callcenter: sidebar -> options hierarchy -> queues & campaigns
• callcenter: sidebar -> options order
• storage: cdrs -> single json file -> set params (type, direction)
• storage: cdrs -> single json/csv file -> set upload time interval

Changed

• report-reusable: error
• report-reusable: error
• report-reusable: loading
• report-reusable: loading
• storage: fields
• storage: fields
• storage-aws-fields: using reusable components
• users: interface
• migration-get-account: v1 to v2
• report: vars missing
• report: vars missing
• report-get-state: start, end and timezone
• report-start-end-timezone: data
• report-timezones: data
• report-timezone: on change func
• report-start-end: on change funcs
• reusable-row-with-subrows: build main row
• leads-status: func name
• leads-status: imports

Fixed

• sidebar: restrictions based on role
• sidebar: restrictions based on role
• accounts-selector: working account
• call-recordings: last update
• cool-off: on leads status
• campaign-cool-off: field required
• campaign: caller id number
• account-form: set automatically timezone
• leads-status: retries instead attempts
• campaign: caller id
• campaign: caller id enabled
• lead-status: lead attempts remove +1
• onboard: modal
• cdrs-legs: date
• users-onboard-sms-button: width
• accounts-features: did management in case not permissions
• users-table: aligment
• users: permissions
• storage-aws-fields: rename
• storage-form: width
• campaign-activity: call events order
• phones-selection: when working account changes
• campaigns-activity: talk time
• campaign-get: change by working account
• campaigns-get: change by working account
• leads-status: remove sort
• campaign: set status
• campaign-form: actions always visible
• campaign: hide lead dial timeout
• leads-status: refresh loading
• queue-status: refresh loading
• leads-status: refresh
• campaign-status: after start/stop

[1.83.0] - 2022-10-17

Added

• callcenter: reports -> leads status -> leads detail per campaign
• campaign-leads: remove
• campaign-lead-dial-timeout: added
• campaign-cooloff: added
• reusable-field-input: support placeholder
• callcenter: reports -> campaigns leads status
• campaing: crud
• queue-wrap-up-time: add unit
• storage: queue cdrs -> single csv file
• report-cdr: add fax column
• user-delete: added error info
• callcenter: persist start, end date and timezone during navigation
• reports: persist start, end date and timezone during navigation
• login: on press enter key automatically sign in
• call-barge-spy: permissions
• call-barge-spy: support
• queues: form -> agents -> select/remove all
• queues: form -> crm url -> ux improvements
• storage: add capability to remove configuration
• storage: cdrs -> upload through an external api
• typescript-constants: #2
• typescript-constants: #1
• sms: sms carriers -> message bird
• users-activity: only internal calls filter
• mfa: login flow -> multi factor authentication step
• login: new ui
• security-policies: settings -> multi factor authentication

Changed

• campaign: leads
• reports: remove constants
• credit-config-modal: minor changes
• get-accounts: migrate to v2
• reports: cache -> start, end date and timezone
• account-form: using reusables components
• users-render: using react-window
• agents-status-activity: unify
• active-dnds: using reusable components
• file: directory
• registrations: sort and filter
• file: directory
• mobile-devices: using reusable report component
• report-data-count: calc inside reusable
• table-component: add typescript
• delete-unused-files: styles
• agent-activity: using reusable component
• file: directory
• agents-activity: using reusable components
• calls-history: using reusable component
• queues-activity: filename
• queue-activity: file directory
• reusable-select-loader: added
• cdr-modal-sip-custom-headers: using reusable modal
• setup-proxy: add call legs endpoint rule
• did-activity: using reusable component
• user-charges: using reusable report
• caller-activity: using reusable report
• active-calls: using reusable report
• file: directory
• queues-activity: using report reusable
• file: directory
• axios-interceptor: extract into function
• file: directory
• file: directory
• file: directory
• file: directory
• user-activity: move directory
• user-activity: sorting and filtering

Fixed

• account: thresholds
• campaign: schedule order fields
• reusable-field-validator: no check when is empty
• campaign: texts
• campaign: not initialize with zero
• campaign: mandatory fields
• outbound-calls: set end date
• user-charges: var data param
• config-softphones: submit btn
• call-spy-barge: support multiple rows
• report-did-activity: param data
• cdrs-sort: by connected seconds
• active-calls: hang up
• report-total-charges-per-account: param data
• report-users-charges: param data
• report-usage-charges: pagination
• report-inbound-calls: set start and end
• report-did-activity: populate data
• err-msg: condition
• interceptor-error: parse status
• call-recording-config: validation
• credit-config-modal: remove
• queue-form: scrolling issue
• ci: orbs
• faxes-activity: start and end
• did-activity: start, end and timezone
• caller-activity: start, end and timezone
• reports: invalidate cache when working account changes
• users-table: row
• numbers: form -> error messages
• queues: form -> enable crm and add var to url
• queue-form: buttons
• queue-crm: enable
• faxes-activity: data var
• working-account: persist
• active-calls: hangup
• inbound-calls: fax modal
• inbound-calls: missing import
• inbound-calls: data var
• get-recording: bulk
• queue-calls: data var
• report-callers-activity: data param
• tags-extension-loading: on usage charges
• tags-extensions-loading: on usage charges
• timezone-loading: on users activity
• queues-activity: go back button
• user-form: actions buttons
• user-encode: decode before display
• login: when user is not admin

[1.82.0] - 2022-07-28

Added

• callcenter-report-role: added
• queue-crm: added
• queue-crm: added

Changed

• report-reusable: ui

Fixed

• users-form: alignment
• users: on hover users info
• accounts-dropdown: scrollable container

[1.81.0] - 2022-07-18

Added

• reset-registration: user
• user-charges: add tags
• reports-tags: on usage charges
• phone-template: custom
• users-form: password edition -> send password in plain text
• users-form: edition -> remove email
• user-form: callcenter -> supervisor
• storage: storage server configuration -> recordings

Changed

• report-reusable: add sort and filter capability
• registrations: use reusable report
• cdrs: use reusable report
• users-activity: use reusable report
• usage-charges: use reusable report
• totals-per-account: use reusable report
• inbound-calls: reusable report
• dids-activity: use reusable report
• callers-activity: use reusable report
• users-charges: using reusable report
• typescript-webapi: reports
• typescript-webapi: accounts and auth
• typescript-webapi: call recordings, autoprovision and active dnds
• typescript-webapi: callflows, callerID and callcenter
• typescript-webapi: faxboxes, devices and calls
• typescript-webapi: global addressbook, ldap and gateways
• typescript-webapi: logo, media, mobiledevices and locations
• typescript-webapi: onboard, numbers and numbers provider

Fixed

• registration-owner-name: add decode
• call-recording: filename
• cdrs: datetime conversion based on timezone
• table: subrows
• table: representation
• reusable-report: added validations
• report-usage-charges: fix placeholder
• user-activity: go back
• location-name: trim whitespaces

[1.80.0] - 2022-06-22

Added

• cdrs-storage: new option -> put cdrs into a list
• cdrs-storage: reports configuration -> cdrs storage

[1.79.0] - 2022-06-20

Added

• queue-calls: add username in agent history
• queue-activity: download csv
• queue-calls: download csv
• topbar: accounts dropdown -> new ui

Changed

• typescript-webapi: phone, permissions and payments
• typescript-webapi: ratedecks, queues and pins
• typescript-webapi: services, security policies, registrations and recordings server
• typescript-webapi: sms, signup, smartpbx and system
• typescript-webapi: ucp, templates and tags

Fixed

• recordings-server: exception when credentials are empty
• call-recordings-download: filtered case
• download-recordings: wait all before create zip file
• queue-status: login logout switch

[1.78.0] - 2022-06-07

Added

• reports: load more button
• queue-calls-modal: fixed height
• report-aggreagation: added
• queue-activity: improvements
• reports: router -> set cdrs as base route
• queue-calls: add filter agent hangup
• phones: add new model -> yealink t33

Changed

• typescript-webapi: env, webchat and users
• queue-calls: sort and filters

Fixed

• queues-status: agents logged in
• table-reusable-height: when conflict with other table
• fast-edition: one option case
• linter: issue
• fast-edition: one option case
• queue-form: ui -> visibility option
• reports: router redirection
• report-reusable: condition to show reports
• report: timezone
• reports-sidebar: remove queue calls
• queue-calls: abandoned filter
• report-filtering: on filter remove waypoint

[1.77.0] - 2022-05-25

Added

• queue-calls: add call id
• reports: queue calls -> add pagination
• reusable-report: add error message
• reports-permissions: added
• queue-calls: add column agent hangup
• queue-calls: agent attempts
• queue-calls: add agent event
• report-queue-calls: add caller_id_name
• inbound-calls-fax: new column
• default-report: cdr
• reports-configurable: default range
• time-range: 5 minutes default
• signup: otp sms subsection -> unique cellphone

Changed

• sort: using compare util
• queues-activity: state structs
• queue-activity: state structs
• filter: using includes util
• sort-func: one liner
• styles: use typescript
• configjsapi: use typescript lintering with @typescript-eslint
• organisms: use typescript
• typescript-reusables: moleculas
• typescript-reusables: atoms
• utils: use typescript
• inbound-calls: container
• date-helpers: typescript
• datehelpers: arrow functions
• queue-calls: move called time as first column
• arrow-functions: utils
• typescript: added

Fixed

• users: selection to send sms
• queue-calls: get
• queues-activity: add missing util
• protect-routes: reports
• agent-history: type display
• queue: parsing next action
• checkbox: styled
• queue-calls: abandoned instead answered
• linter-config: live reload
• live-reload: remove env
• reports: show msg no record when is not loading
• report: add empty message
• queue-field: min validation
• pins-patterns: list huge case
• cdrs: hangup cause
• cdrs: change-timezone
• cdrs: on working account change
• reports-range: selection

[1.76.0] - 2022-04-27

Added

• add-type: agent history
• callcenter: barge
• spy: callcenter call
• recordings-server: invalid configuration error message
• signup: new section for signup settings

Changed

• queues-status: call status -> agent call status
• queues-status: move login/logout to first column
• table: column width
• outbound-calls: container and component
• queues-status: parameterize all
• queues-status: #1
• queues-status: using reusable table
• queues-status: using loading inside reusable
• queues: remove polling
• delete-modal: view
• call-recordings: container and component

Fixed

• wait-time: when call is not answered
• payment-gateway: handling currency when provider is custom
• service-plans-list: when is empty
• reusable-fast-edition: loading
• change-ratedeck: on service plan
• form: padding
• clear-field: when modal close
• map-ids: unique
• tests: tests
• tests: tests
• sort: report
• report: summary
• queue-activity: paginate
• users-bulk: selection
• users-bulk: selection
• report-inbound-calls: not send start instead send emtpy
• call-recording: delete

[1.75.0] - 2022-03-24

Added

• new-theme: added
• improve-queues: report
• queue-wrap-up-time: added
• queue-strategy: talk time
• report-outbound-calls: add ext and user
• queue-calls: add disposition
• queue-calls: report
• queue-strategy: most idle
• cdrs: copy cdr filename and filter by filename

Changed

• caller-activity: container logic

Fixed

• queue-calls: end date based on timezone
• faxes-activity: end date based on timezone
• dnd-activity: end date based on timezone
• totals-per-account: end date based timezone
• callers-activity: end
• callcenter: reports -> calls history -> timezone is not updated
• sidebar: payment gateway -> warning icon
• login: invalid credentials popup
• queue-calls: timezone
• tests: tests

[1.74.0] - 2022-03-08

Added

• new-theme: added
• provisioning: park
• call-recordings: filter and copy recording filename
• recordings-server: integration with a sftp server

[1.73.0] - 2022-03-03

Added

• account-realm: set
• dnd-user-activity: csv
• user-listing: sort and add presence id
• assign-number: to user
• sms-carriers: list new sms provider -> voip_innovations
• recordings-server: add bucket directory configuration
• progress-bar: download recording
• billing: accounts section -> billing status

Changed

• users: data
• user-dnd: reusable table
• setup-proxy: customer url based

Fixed

• edit-user: go back if working account change
• phones-form: phone keys data
• queues-form: extension validation
• faxes-report: timezone
• numbers: list sms providers after numbers creation
• sidebar: configuration sidebar -> restrictions
• report-back: set params date and timezone
• download-csv: remove unused param

Test

• snapshots: update snapshots

[1.72.0] - 2022-02-11

Added

• zip-recordings-name: callee-caller-date.mp3
• faxes-activity: download csv
• user-dnd-activity: add duration column
• faxbox: list free numbers
• fax-result: modal
• sms-carriers: change sms provider type mysms -> ixica
• numbers: change "free voice" numbers filter condition
• fax-activity: hover text on direction icon
• sidebar: new sidebar ui design

Changed

• dnd-activity: reusable report
• reusable-report: component

Fixed

• validate-extension: user
• set-provider: on reseller
• show-numbers: condition
• call-recording: select all
• time: format
• recording-config: edition
• invalid-date: cdr report
• hangup-call: try with both legs
• expand-legs: call status
• get-faxes: range date missed
• numbers-form: invalid redirection
• queues: invalid links
• trunks: add trunk page link
• phone-form: field value with xml_browser, xml_browser_custom and custom keys
• fast-edition: text representation
• faxes-activity: order default

[1.71.0] - 2022-01-22

Added

• faxes-activity: report
• call-recordings: csv download
• totals-per-account: csv download
• accounts: autoprovisioning -> enable gs wave
• faxboxes: interface

Changed

• form: reusable

Fixed

• csv-name: totals charges per account
• faxbox-owner: select
• faxbox-edit: do not use at method
• faxbox-owner: select

[1.70.0] - 2022-01-16

Added

• profile-form: add wed administration subsection

Changed

• new-favicon: added
• new-theme: added

Fixed

• user-form: header

[1.69.0] - 2022-01-12

Added

• payments-gateway: configuration -> add payhost option

[1.68.0] - 2022-01-11

Added

• ratedeck: download
• callers-activity: download csv
• did-activity: download csv
• users-activity: download csv
• cdr-csv-filename: account name
• user-creation: include in directory default true
• yealink-t46u: added
• payments-gateway: select currency

Fixed

• call-recordings: recording modal -> show recording or error

[1.67.0] - 2021-12-27

Added

• call-recording: ui to enable / disable gorec server
• call-recordings-server: configuration section

Fixed

• header: use props instead params

[1.66.0] - 2021-12-27

Added

• ldap-enabled: switch
• user-form: scroll
• sidebar-scrollbar: added
• queues-form: next actions -> callflow action type

Changed

• header-component: json param instead multiple parameters
• phone-key-type: constants
• new-theme: added
• provisioning-phone: logic and fixed devices selection on edition

Fixed

• phone-device: creation
• phone-device: create / select no both
• phone: creation
• mac-validation: error detecting duplication

[1.65.0] - 2021-12-13

Added

• dnd-activity-user: go back
• dnd-csv: download
• dnd-user-activity: report
• users-form: validation of password security requirements (can not be phone number, date)

Changed

• validate-range: less 31 days

Fixed

• refresh-list: on new ratedeck
• tags-edition: in users section
• dnd-user-activity: title
• calls-hangup: button

[1.64.0] - 2021-11-25

Added

• phones: bulk unlock and synchronization

[1.63.0] - 2021-11-24

Added

• numbers-provider: numbers provider configuration section

[1.62.0] - 2021-11-23

Added

• phone: xml browser custom

Fixed

• phone-devices: initialize

[1.61.0] - 2021-11-19

Added

• phones: sort table columns
• table-sort: profiles
• security-policies: implementation of password age
• security-policies: add password age configuration subsection

Changed

• save-account: loading
• loading: reusable button

Fixed

• filter-cdr: by destination

[1.60.0] - 2021-11-05

Added

• change-password: validate user password based on password history
• security-policies: password history subsection

Changed

• logo: replaced
• delete-account: v2

Fixed

• ratedeck-filter: using util includes

[1.59.0] - 2021-10-29

Added

• ratedecks-per-account: for resellers
• users-form: implementation of password length security policy
• security-policies: password management subsection -> password length configuration

Fixed

• ratedecks-fields-missing: csv file
• listing-rates: default value
• ratedeck: hide delete because is default
• service-plans: show for reseller accounts
• build: node
• security-policies: read api response with security policies configuration
• edit-queue: param queue id

[1.58.0] - 2021-10-22

Added

• login: representation of error messages
• security: configuration -> security policies section

Changed

• util: deep copy

Fixed

• bulk-tags: in users

[1.57.0] - 2021-10-21

Added

• tags-bulk: in users

[1.56.0] - 2021-10-20

Added

• provisioning: registrations -> show device name instead username
• provisioning: dont delete keys when template is changed
• provisioning: phone form -> add new button types (xml_browser and custom)
• status-active-dnds: table
• status-active-dnds: table

Changed

• get-account: v1 -> v2

[1.55.0] - 2021-10-18

Added

• user-tags: fast edition

Fixed

• favicon: favicon
• color-component: props
• users-filter: by tag
• refresh-service-plans: on account creation
• user-tags-fast-edition: reset after cancel
• user-tags-fast-edition: pencil after cancel

[1.54.0] - 2021-10-13

Added

• login: change login route
• webchat: configuration -> webchat integration section
• user-form: operator switch

Fixed

• user-form: operator switch visible in all cases and sections improvements

[1.53.0] - 2021-10-04

Added

• user-restrictions: by tags
• payment-gateway: show warning banner if payment gateway is not set
• dnd-activity-help: component
• dnd-activity: report

Changed

• user: get methods
• sidebar: size, color
• upgrade: react stuff

Fixed

• user-form: initialize role id
• tag-switch: hide for user admin
• users-columns: count
• dnd-activity: when switch working account

[1.52.0] - 2021-09-20

Added

• payment-gateway: payment gateway -> integration with custom
• yealink-w60p: provisioning

Changed

• cdr-page-size: not specify
• open-snackbar: with a short syntax

[1.51.0] - 2021-09-07

Added

• provisioning-state: unlock | paring | paired | expired
• users-list: add tags
• tags: crud tag and tag field in edit / create user

[1.50.0] - 2021-09-03

Added

• user-agent: header
• user-agent: header
• service-plans: add phone numbers rates configuration
• total-per-account-report: minutes, calls and amount

Fixed

• phone-field-name: profile
• payment-gateway: set pgw type
• account-list: refresh on new / delete account

[1.49.0] - 2021-08-10

Added

• service plans & payments: service plans -> rates configuration, payments -> integration section

[1.48.0] - 2021-08-03

Added

• download-recording-by-user: enable / disable

Changed

• addressbook-buttons: add icons

Fixed

• queues-activity: pagination
• select-agent: in agents report
• call-history: get & load more
• accounts: endpoint for accounts_own point to v2 instead of v1

Test

• fix-user-activity: after each test made logout and wait to end loading

[1.47.0] - 2021-07-27

Added

• filter-hangup-cause: inbound calls
• Credit: Allow to add/remove credit to grandchildren accounts
• secure-admin: hide edit
• account: add a cancel button to account creation form and change submit for a themed button.
• theme: new
• phone-provisioning: able empty key
• cdr-filter: by hangup cause
• addressbook-download: csv
• modal: support loading
• addressbook-modal: on delete

Changed

• table: sidebar and field content
• modal: close
• modal: move style to correct folder

Fixed

• credit: unify currency amounts display in config accounts page
• addressbook-csv: empty input after submit

[1.46.0] - 2021-06-25

Added

• addressbook-err-msg: with a description
• addressbook-loader: when load current addressbook

[1.45.0] - 2021-06-24

Added

• addressbook: able to delete

[1.44.0] - 2021-06-23

Added

• addressbook: show current contacts
• global-addressbook: section
• reload-ucp: in autoprovisioning ucp

Fixed

• reports: 3 word timezone broke link
• addressbook: not use value
• global-addressbook: fields label

[1.43.0] - 2021-06-15

Added

• whitelabel-logo: on topbar

[1.42.0] - 2021-06-11

Added

• cdr-recording-buttons: show when call duration is more that 2 sec
• call-duration-filter: show only when duration is more than two seconds
• preferences-ucp: enable / disable

Changed

• preferences: into autoprovisioning

Fixed

• call-recordings-list: change by working account
• call-recordings-list: change by working account
• realm: remove realm field on account creation (is created in gpbe)
• cypress: add data-test attr. to accounts own selector

[1.41.0] - 2021-06-02

Added

• sms-carriers: sms carriers form ui refactor for add mysms provider

Fixed

• sms-carries: list again when working account change

[1.40.0] - 2021-05-27

Added

• users: bulk users creation in users view
• cdr-page-size: 1000
• queues-status-summary: agents, logged, registered, idle or oncall info
• login-user-type-user: show msg that can't login
• agent-registration: in queues status
• ratedesk-show: condition
• queues-status: view

Changed

• header-account: do not use own anymore
• queues-status-icons: improve view call and registration status

Fixed

• usage-charge-cdr-duration: function by increment value
• call-recording-save: check if response exist
• call-recording: bulk download url
• callcenter: change admin agent login route
• ratedecks-list: must change when working account change
• callcenter-endpoints: on localhost
• gitignore: update gitignore with .idea/ path
• index.html: uncomment resource from srcipt: config.js
• router: add prefixes api/v1 for python backend and api/v2 for go
• ratedesk-visibility: only acc admin

Build

• linter: issue

[1.39.0] - 2021-05-05

Added

• mobile-device: listing

Changed

• cdr-endpoints: migration to go
• mobile-devices: consistency

[1.38.0] - 2021-04-19

Added

• recording-name: caller-callee-date.mp3
• calls: hangup call - send uuid of inbound leg
• location-form: add access list subsection
• queue-form: add call_only_if_registered_agents in queue config
• queue-form: ui -> separate subsections
• reports: filter by callee id number / destination / dialed number
• reports: pagination bugs fixes in multiple reports pages, add load more button for pagination, add filters and callee_id_number column, add reports range in cdrs and fix inverted values
• queue-form: implementation of new ui design, validation of queue extension, order agents when queue is loaded, add support multiple extensions, add support multiple dids, add pre connect actions, explain queue strategies
• accounts: edit integration status (google) per account
• new-theme: added
• ucp-codec: g722
• ldap: get ldap directory when working account change
• (summary-active-calls): total & answered
• (call-recordings): add timezone config to datetime filters
• accounts: features restriction when account is disabled & filter account by status active / deactivated
• ratedecks: view restriction (only super admins)
• accounts: call recording config modal ui improvements

Changed

• title: portal | Customer
• title-edit-account: style like the others
• ldap: ldap directory section refactor & ldap configuration new section
• advanced-account-edition: refactor of container and view component

Fixed

• assign-null-permission: when request to get permissions fail
• unique-button-download: instead two
• access-to-null: in location form
• reports: oldest - newest range in cdrs & usage charges
• queue-timeout-unit: seconds to minutes
• queue-users-input: user name is not displayed correctly
• add-remove-credit: improve msg on grandchild account
• add-remove-credit: not enabled if working account is child and reseller
• cdrs: order cdrs by datetime
• cdr-datetime: missing seconds
• timezone-call-recording: apply timezone into records
• queue-form: save button
• queue-form: queue form validation fixes
• queue-next-action: validation queue exist
• cdr-permission-delete: pass prop to component
• cdr-permission-delete: only for admin
• trunks: incorrect redirection to /gateways
• (accounts-form): set body scrolleable
• (user-activity): go back
• (phone-number): access to undefined on save
• bubble-clickeable: must not
• ldap: check if exists ldap server directory
• numbers: numbers section bugs

CI

• changelog: copy file into public place

---

Summary of Major Features

Security & Compliance

• Enhanced security features and compliance improvements

AI & Automation

• AI-powered features and automation capabilities

Communication Features

• Real-time communication enhancements

User Experience

• Improved user interface and experience

Infrastructure & Performance

• Performance optimizations and infrastructure improvements